Pharmacovigilance Operations — Context International
01
Service 01 / Drug Safety

Pharmacovigilance
Operations

Post-marketing drug safety is not a passive obligation. It requires structured processes, qualified professionals, and disciplined execution — every case, every timeline, every market. We operate as your dedicated PV function, without the overhead of building one.

15
Day expedited window — non-negotiable
E2B(R3)
Transmission standard — fully implemented
6+
GCC regulatory authorities — active coverage
ICSR Lifecycle I INTAKE T TRIAGE C CODING NR NARRATIVE MR MED REVIEW Q QC SB SUBMIT FU FOLLOW-UP
How we operate

The ICSR Journey — from receipt to authority

Eight stages. Zero exceptions. Every case.

01
Case Intake
Multi-source triage queue
02
Validity Assessment
4 minimum criteria check
03
MedDRA Coding
PT / HLT / SOC hierarchy
04
Narrative Writing
Clinical accuracy & completeness
05
Medical Review
Causality & seriousness
06
QC & Approval
Dual-layer verification
07
E2B Submission
Authority transmission
08
Follow-up & Close
Query management
What we deliver

Six operational pillars of drug safety

ICSR Processing
Full lifecycle management from intake through authority submission. Spontaneous reports, clinical trial AEs, literature cases, and solicited reports — all processed to ICH E2B(R3) standard with expedited case handling within mandatory 7- and 15-day windows.
MedDRA Coding
Current-version MedDRA coding at Preferred Term level with full hierarchy assignment (HLT, HLGT, SOC). Coding consistency audits, version migration support, and internal coding conventions documentation aligned to your PV system.
Aggregate Reports
PSUR and DSUR preparation support — data compilation, tabulation preparation, and narrative contribution. We work alongside your qualified person for pharmacovigilance (QPPV) to meet EURD list and national authority timelines.
Signal Detection
Literature monitoring across PubMed, Embase, and relevant regional databases. Signal detection from spontaneous data using disproportionality methods. Signal evaluation and documentation to GVP Module IX standards.
GCC PV Compliance
Local reporting to MOHAP, SFDA, MOH Kuwait, NHRA Bahrain, and other GCC authorities. Understanding of regional PV requirements for companies with multiple GCC marketing authorisations — a distinct operational complexity most CROs underweight.
Safety Database Management
Oracle Argus, ARISg, and Veeva Safety database administration. Reconciliation audits, data quality programmes, and database configuration support. Periodic reconciliation between safety and clinical databases for study products.
Regulatory framework

The standards we work to — without exception

ICH E2B
Transmission Standard
R3 implementation for electronic ICSR submission. Gateway-compliant data structures and acknowledgement management.
GVP VI
EU Pharmacovigilance
Management and reporting of adverse reactions to medicinal products. Expedited and periodic reporting obligations.
ICH E6
Good Clinical Practice
Clinical trial adverse event reporting to investigators, sponsors, and regulatory authorities per protocol specifications.
MedDRA
Medical Dictionary
Current version coding with maintained SOC primaries and PT selection consistent with regulatory conventions.
Operational scenarios

When companies engage us — and why

Launch

First marketing authorisation — no PV infrastructure in place

A European specialty pharma company receives GCC marketing authorisation and needs a compliant local PV system operational within 90 days. We establish their case intake process, local authority reporting protocols, and provide a dedicated ICSR processing team.

Backlog

ICSR volume exceeds internal team capacity — timelines at risk

A mid-size Nordic biotech faces a product recall that generates several hundred spontaneous reports in a compressed window. We deploy a scaled processing team alongside existing PV staff to eliminate backlog without compromising case quality or reporting timelines.

Inspection

EMA GVP inspection anticipated — readiness assessment needed

Our team conducts a mock inspection against GVP Module VI criteria, reviewing case files, identifying documentation gaps, and preparing response documentation. We have seen the patterns inspectors focus on — and know where underprepared PV systems typically fail.

Scale

Portfolio expansion into new therapy areas — new safety profile requirements

As a company's product portfolio expands, signal detection complexity and literature monitoring scope increase proportionally. We scale the PV team by therapy area expertise, adding oncology or rare disease specialists as the portfolio evolves.

Platforms & tools

Technology our teams work in — day one

No ramp-up on systems. Our professionals arrive trained on the platforms your PV operation runs on.

Oracle Argus
Safety Database
ARISg
Safety Database
Veeva Safety
Cloud PV Platform
MedDRA Browser
Coding Tool
E2B Gateway
Authority Submission
PubMed / Embase
Literature Databases

Every case. Every deadline.

A missed 15-day expedited report is not a process failure — it is a compliance failure with measurable regulatory consequence.

Ready to discuss your pharmacovigilance requirements?

Whether you are managing a compliance backlog, preparing for first authorisation, or scaling a growing portfolio — we can design a PV operation around your specific situation.

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